Truck repair in KENTUCKY, Ohio & Pennsylvania
Fyda Freightliner Full-Service Truck Dealerships Employ Factory-Trained & Certified Diesel Technicians to Provide Expert Commercial Vehicles Repair & Maintenance Services
Fyda Freightliner full-service commercial truck dealerships employ factory-trained and certified diesel technicians who perform the full range of warranty and non-warranty commercial truck and van repairs and maintenance services using the latest technology and repair techniques. Our experienced service department team keeps our customers informed on the progress of vehicles within our shops and provides helpful assistance wherever possible. We are committed to offering the complete range of repair and maintenance services at competitive and fair prices for heavy-duty, medium-duty, and light-duty commercial trucks and vans, as well as RV’s and municipal vehicles. All Fyda Freightliner dealerships are conveniently located on major interstates and offer customers easy access and maneuverability. Our service departments are open multiple shifts, with select locations open seven days a week.
At Fyda Freightliner, our goal is to help keep your truck or van operating in top form so that you can keep moving down the road efficiently and productively, minimizing downtime and maximizing business. We are committed to making every visit with a Fyda Freightliner service department as pleasant as possible while we work to perform needed maintenance or repairs on your vehicle.
Each Fyda Freightliner dealership is unique and offers a wide range of equipment, diagnostics, certified warranty and non-warranty repair, and maintenance services on Freightliner, Western Star, Battle Motors (formerly Crane Carrier Co.), Isuzu commercial trucks and all-makes commercial vehicles, Ottawa yard trucks, and CNG and alternative fuel vehicles. For full details, click below to visit our Fyda Freightliner dealership pages.
Fyda Freightliner Elite Support & Express Assessment
At Fyda Freightliner, we strive to provide consistent, high quality customer service and amenities to our customers in the transportation industry. Through our continuous improvement efforts and “The Customer is First” attitude, Fyda Freightliner management and staff work hard to apply the highest levels of professionalism, service, and knowledge in everything we do so that we can get our hard-working customers back on the road fast. All Fyda Freightliner dealerships are proud to be Elite Support Certified by Daimler Trucks North America, which promises unmatched customer service and efficiency every time a truck comes in for maintenance or repair. And all of our service departments offer Express Assessment, a diagnostic process that provides an estimate of severity, part needs, cost, and downtime within two hours of the initial service write-up.
Corporate Customer Experience Support
In keeping with the theme of Elite Support to provide consistent, high-quality customer service, Fyda Freightliner named Mark Vonderhuevel as the corporate Customer Experience (CX) Manager in the summer of 2021. This role is key to consolidate and optimize customer interactions to ensure a smooth customer experience across all touchpoints and during all stages of the customer’s journey with Fyda Freightliner. Mark is the customer advocate to ensure complete customer satisfaction and help lead the Fyda group toward a “world class” customer experience.
Fyda Freightliner is Part of the Virtual Technician Network for Freightliner & Western Star Trucks
Fyda Freightliner service departments are connected to the Virtual Technician (VT) integrated remote diagnostic system for Freightliner and Western Star trucks. When a Freightliner or Western Star truck is equipped with the VT feature, within two minutes of a check engine light appearing on the vehicle, VT notifies the fleet as to the severity of the problem. Detroit engineers analyze the data, determine the problem, and then search for the nearest Freightliner and Western Star VT service location with the parts in stock for the needed repair. Finally, the driver is notified with the recommended location to service the truck. Being connected takes the guesswork out of truck maintenance and repair, increasing uptime and reducing maintenance costs. By servicing your vehicle when it’s truly needed, you’ll save time, money, and aggravation.
Save Money When You Take Advantage of Fyda Freightliner Service Department Specials
Fyda Freightliner Maintenance & Inspection Service Specials Offer Great Savings
Come to Fyda Freightliner to take advantage of our service specials on some of the most popular maintenance and inspection services. Stay updated on all of the current service specials being offered. Don’t miss the savings! Save Now
Request Your Service Appointment at a Fyda Freightliner Dealership
For the fastest service, we recommend that you call the closest Fyda Freightliner location to schedule your service work. We also welcome all walk-in service customers during service department open hours. For non-critical service appointments, you may submit a service request online, and one of our friendly service writers will respond as soon as possible to schedule your appointment.
Fast and Efficient Repairs. Elite Quality Customer Service. Helpful Assistance. These are all things that you can expect when you come to Fyda Freightliner for commercial vehicle repair and maintenance services.